Find answers to common questions below: 

Questions about Ivory Caps Products:
How Can Ivory Caps Work To Provide Nutritional Support To Lighten My Skin?
Ivory Caps contains an extra high potency Glutathione "Skin Essentials" complex.  Studies have indicated that Glutathione works with your body to promote lighter skin by inhibiting the production of melanin and reducing the concentration of pigmentation in the skin, creating a lighter more even skin tone.
How Long Does It Take To See Results?
Although results can vary based on how well your body utilizes the supplement, reports of 1-3 shades are possible within 1-3 months. Long term usage can result in as much as 5-6 shades lighter, or more.

Will I get that unnatural bleached look?
Absolutely not: Results are gradual and natural. The skin may be lightened in a subtle yet progressive fashion. Skin tone may get lighter and brighter but still maintain a very natural look.

What are some of the early results that I can expect?
Initially within weeks you should notice that your skin is healthier looking. If you are prone to acne or other skin conditions, you should notice clearer more vibrant skin. Skin lightening begins from the inside out.

Can it work on skin all skin types?
Yes. Ivory Caps' Glutathione "Skin Essentials" complex may work on all skin types, Asian, African, Indian, Arab, Middle Eastern, Caucasian and Latin. The supplement may work to lighten skin by reducing skin pigmentation. The darker the skin, the longer it may take to achieve desired results.

What causes my skin color to be darker than I would like?
Your skin's pigmentation (skin color) occurs because the body produces melanin. Melanin is the pigment produced by melanocyte cells. It is triggered by an enzyme called tyrosinase, which creates the color of skin, eyes, and hair shades. Greater melanin production in the body contributes to darker skin.

Will Ivory Caps Affect Eye or Hair Color?
No. Ivory Caps products are developed to affect only the skin.

What causes my skin to be blotchy or spotty?
Uneven pigmentation causes skin to appear lighter or darker than normal; there may be blotchy, uneven areas, patches of brown to gray discoloration or freckling. Melanin has two major forms that combine to create varying skin tones. Eumelanin produces a range of brown skin and hair color, while pheomelanin imparts a yellow to reddish hue. Increased melanin production is known as hyperpigmentation. The most typical cause of darkened areas of skin, brown spots or areas of discoloration is unprotected sun exposure.

Are Ivory Caps Skin Products safe?
Ivory Caps products are very safe. All of the Ivory Caps products are made with 100% natural ingredients and are produced in the USA. Ivory Caps is focused on each ingredient's benefit to good health. The main ingredient in Ivory Caps is glutathione, a natural amazing antioxidant that is safe even in large amounts. In fact, there are numerous health benefits to regularly taking glutathione. Glutathione helps eliminate toxins from the body, and supports keeping the eyes, central nervous system, and immune system healthy and strong. Glutathione also helps turn carbohydrates into energy, and prevents the buildup of oxidized fats that may contribute to atherosclerosis.

Is Ivory Caps Suitable for Vegetarians?
Yes. Ivory Caps and Vitamin C Brightening Plus are 100% vegetarian. There is no gelatin in those products or the capsules which are veg-caps.

Do I need to take Vitamin C with along with Ivory Caps for Skin Whitening?
Although certain studies indicate the 1,000 mg of vitamin C is may increase skin whitening potential, Ivory Caps contains Alpha Lipoic Acid, a powerful antioxidant that may lead to even more skin whitening potential. Vitamin C is therefore not needed to experience the desired result but can be helpful.

How is it suggested to take Ivory Caps?
It is recommended to take two capsules of Ivory Caps with juice or water at least 30 minutes before or after food. You may take up to 6 capsules daily, 2 capsules 3 times daily.

Is Ivory Caps safe for pregnant or lactating women?
All Ivory Caps products where developed with focus on safety and effectiveness. Our products contain 100% natural ingredients designed to be beneficial to good health. With regard to pregnancy and breastfeeding, only a doctor or medical professional can dispense specific advice. It is always suggested to seek the advice of a doctor before taking any supplement or making any changes to your diet when pregnant.

Can I take Ivory Caps at the same time as other whitening creams or soaps?
Yes. If other lightening creams and lotions are working for you, you may want to take Ivory Caps to achieve a more natural, even, and healthy skin tone. Furthermore, once the skin lightening process has started you may choose to discontinue with the other creams or soaps because you may find them unnecessary because of your success with Ivory Caps.

Does it work on the face only or will it also work on the body?
The effect will be even and consistent for the face and the entire body. The reason is because the ingredients in Ivory Caps may work to inhibit melanin and decrease the concentration of pigmentation throughout the body. The lightening process starts from the inside out, that’s the reason why it takes time to be able to see initial change in your skin tone. The lightening process goes head to foot meaning that you will have an even skin tone throughout your body.

Once I have achieved the skin tone I want, is it ok to stop taking the pills or should I continue using?
A maintenance dose of 1 capsule per day is suggested to preserve the effects.

Are the whitening support effects of these whitening pills permanent? Will my skin tone go back to its original color once I stop using it?
The lightening support effects are permanent only if you maintain usage and avoid over exposure to sunlight. Obviously, there is a tendency for you to be tan or darken your skin if you expose yourself to sunlight and other harsh elements.

Can sun exposure affect results?
Yes. The sun will have a counteractive effect because it increases melanin production and darkens skin tone. To ensure you get the most out of these supplements, try to avoid excessive sun exposure or wear high SPF sunscreen.

Are there negative long-term effects?
There are no known side effects or interactions with oral administration of the ingredients in Ivory Caps even in prolonged very high daily usage.

Why were Ivory Caps “Skin Lightening Systems” developed?
Ivory Caps Skin Lightening Systems are comprised of Ivory Caps products that have been developed to synergistically work to provide the absolute finest results. Each System has been customized to meet the individual goals of our customers to help them look an feel their very best.

What is the best way to use the various Skin Lightening Systems?
The directions for each system are located on

Questions about Ordering:
How long will it take to receive my order? 
Once an order is placed you will receive an order acknowledgement within minutes. The order is then processed for shipment which usually takes 2 business days. When the order ships, you will receive a shipping confirmation with tracking. Shipping time for orders within the USA is 2-3 days. International shipping varies, but is typically 4-7 days.

Are there shipping restrictions on International Orders? Where can I get more information?
Please click here for in-depth International shipping information.

I have not received my package, what should I do?
Please email customer service at [email protected]. We will work hard to resolve any shipping issue.

What payment options do you offer?
For you convenience, we offer a number of payment options, including credit card, debit card, PayPal, personal check, Western Union and Money Gram. Contact us via email ([email protected]) for pay by mail, Western Union or Money Gram arrangements.

Can I contact you by telephone?
Yes, we offer telephone support at 1-800-469-5162 (Monday-Friday 9am-5pm US EST). However, we are available 24-7 on our website or at [email protected] and this is the preferred method of communication.